1. GENERAL INFORMATION

These terms of use (the "Terms of use") govern the access to and the use of the website hosted under the domain name https://holahausinmobiliaria.is/ (the "Web Site"), as well as the contents and services that the owner of the Website makes available to its users (the "Users").

In addition, the present Conditions of use set forth, together with the privacy Policy, and Cookies relating to the management of personal data of Users, the terms and conditions that govern the Website (the "Terms and Conditions").

In compliance with article 10 of Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce, informs the following identification data of the owner of the Website:

2. ACCEPTANCE

To access the Website or use by the User implies, necessarily and without reservations, the knowledge and acceptance of these Terms and Conditions, therefore, it is recommended that the User read them carefully in case of use of the Web Site.

Access to and use of the Website is prohibited for Users under the age of eighteen (18) years of age. Therefore, by accepting these Terms of use, the User acknowledges to be a person with sufficient capacity to acquire the obligations arising from their actions, and that you have read, understand and agree to their content.

HELLO HAUS reserves the right to modify the Terms and Conditions at any time, in which case it shall have effect and shall apply to all Users of the Website.

HELLO HAUS reserves the right to deny access to the Web Site to any entity or entity at any time.

3. SERVICES

3.1. What do you do HELLO HAUS?

HELLO HAUS is a company that is dedicated to the direct acquisition of real estate to individuals, which subsequently reform and sold to third parties. HELLO HAUS greatly simplifies the process of selling it because it is in charge of all the paperwork required and is able to complete the purchase quickly once the offer is accepted.

3.2. How does HELLO HAUS?

Through the Website, the Users interested in selling your floor will fill out a basic form with the following data, with the object of obtaining by HELLO HAUS an offer for the acquisition of the property:

• Address and zip code of the property you wish to sell.
• Personal data of the seller: Name and surname, email address, and phone number.
• Number of bedrooms and bathrooms, and link to the ad in a real estate portal (in your case)

With all this information and using their technology (algorithms that use data from real estate similar in the market), HELLO HAUS will perform an analysis of the property and will offer in some cases a instant offer. In others, you will be sent after 24 hours. HELLO HAUS will also give an answer to the user in case of not making an offer on your home, according to the characteristics of the same.

Subsequently, the team of HELLO HAUS will contact the User, through telephone contact or email address that you provided, with the object of checking the data, to schedule a visit for the inspection and explain the procedure. 

In the case of bids in 24 hours, if the owner accepts the offer within seven (7) calendar days following the sending of the same, the technical team of HELLO HAUS moves to the property to conduct a technical inspection of the same and to review your state. In the case of the instant offer, this tour is agendará also by phone if you indicate that you are interested in the offer.

Subsequently, go to the notary to sign the sale and HELLO HAUS will be given to the seller in a single payment the final price is fixed by the parties.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY

All information contained on the Website, including its graphic design and source code, are protected by copyright and any other rights contained in Royal Legislative Decree 1/1996, of April 12, which approves the Revised Text of the Intellectual Property Law, and the remainder of the rules which regulate Intellectual Property.

These rights belong exclusively to HELLO HAUS or its licensors, therefore, it is expressly prohibited any act of reproduction, distribution, transformation or public communication, as well as any type of transfer, of all or part of the content of the Web Site and, in general, any act of exploitation of all or part of the content (images, texts, design, indexes, forms, etc) as well as the databases and software necessary for the display or operation of the same and of any object that is according to the current legislation is protected by intellectual property rules.

Users will not be able in any case to exploit or use commercially, directly or indirectly, in whole or in part, any of the contents included in the Web Site without the prior written authorization of its owner.

The authorization for the use of any content of the Website may be sent to the e-mail address contacto@holahausinmobiliaria.es. Established in the preceding paragraphs shall not entail in any case the assumption of responsibility on the part of HELLO HAUS on the content, nor may generate entitled to compensation for damages to Users or third parties.

May not use trademarks, trade names, signs, establishments, denominations, logos, slogans or any type of distinctive sign displayed on the Web Site and belonging to HELLO HAUS, and very specifically, the word "HELLO HAUS" without the prior written authorization of HELLO HAUS.

HELLO HAUS expressly reserves all such actions as civil and criminal, under the Spanish legislation and foreign may be incurred as a result of the violation of the peaceful possession and/or unauthorized use of the rights of industrial and intellectual property.

5. TECHNOLOGICAL LIMITATIONS

We inform the User that, as a result of the completion of maintenance work, in certain cases, it may occur that temporary interruptions in the Website.

We report, in addition, to the User, in addition to the above, there are a variety of factors that can affect the Web Site and/or quality, such as, but not limited to, but not limited to: environmental conditions, saturation of networking, connectivity, third-party software, etc

Also, HELLO HAUS will be able to eliminate, limit or prevent access to their Website when technical difficulties arise due to events or circumstances beyond the control of HI-HAUS in that, at its discretion, diminish or annul the levels of security or standards adopted for the proper functioning of the Website.

Via the following e-mail address you can contact with us to transition errors that it detects, as well as comments and suggestions: contacto@holahausinmobiliaria.es.

6. PROHIBITED USES AND RESPONSIBILITIES

The User recognizes and accepts that use of the Web Site at any time in its sole risk and liability, so HELLO HAUS is not responsible for the misuse, improper use or use contrary to these Terms and Conditions which can be made of the same. The User undertakes not to use the Website or the services in a negligent manner, for fraudulent purposes or for the purpose of breaking the Law.

Consequently, the User shall refrain from using the Website to perform any illegal activity. In particular, but without limitation, the User shall not use the Website to:

1. Impersonate the identity of other Users or third parties;
2. Falsity of the operations;
3. Falsification of data; and
4. Any conduct that would constitute a fraudulent act.

The User shall not carry out any activity that may cause an injury or damage to any third party, as well as a HELLO HAUS and the operation and/or development of the Website.

In any case, HELLO HAUS will be responsible for:

1. Losses, or damages of any kind arising from access and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses and/or attacks.
2. The damages that Users may suffer due to inadequate use of the Web Site, and for the falls, interruptions, lack or failure of telecommunications.
3. The accuracy, completeness, or updating of the information that is not its own production.
4. The information provided by other sources or contained in other websites by hyperlink from the Web Site.
5. Of the possible discrepancies that, with a transitory nature, that may arise between the version of their printed documents and the electronic version posted on its Website.

In any case, HELLO HAUS is liable only for those damages which the User may suffer as a result of wilful misconduct or grossly negligent on our part, in connection with the access to the Website, providing our services to you, as well as the use of our content, tools and features.

7. THIRD-PARTY LINKS

HELLO HAUS assumes no liability for the links (links) that allow, through the Website, the User to access features and services offered by third parties, provided that they are unrelated to the Website. So, HELLO HAUS is not responsible for the information contained in them nor for any effects that might result from such information.

If any User or third party observed that such links would be contrary to law, morals or public order, shall inform HELLO HAUS via e-mail: contacto@holahausinmobiliaria.es.

8. CONFIDENTIALITY AND DATA PROTECTION

In virtue of the provisions of Organic Law 15/1999, of 13 December, of Protection of Personal Data, all personal data provided through the corresponding forms for the use of the Website will be treated in accordance with the provisions of the privacy Policy of the Web Site, hosted on the URL https://holahausinmobiliaria.is/policy-of-privacy.

9. COOKIE POLICY

Cookies are small data files that are stored on the terminal of the visitor of the Web Site and that contain certain information about the visit to the same. The Web Site uses cookies only to facilitate the navigation of the User, and in no case it is possible to associate these cookies with the personal data specific to the User or to identify it through those.

The User has however the possibility, existing in the majority of web browsers to disable cookies. We inform the User that we use cookies own and third parties, to improve your experience and our services by analysing your navigation through the website. Through the use of and browsing in the Web Site, we consider that you accept its use. You can obtain more information in our Cookies Policy: https://holahausinmobiliaria.is/politica-de-cookies.

10. MODIFICATIONS

HELLO HAUS reserves the right to revise these Terms at any time due to legal reasons, for technical reasons, by changes in the services offered by HI-HAUS or by strategic decisions of the company. In such a case, we will post changes to the Terms of use of the Website prior to they occur. If the User does not agree to the changes, you must stop using the Website and unsubscribe as a User. The use of the Web Site following notice of such changes will constitute acceptance of the same by the User.

11. CONTACT AND WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications that HELLO HAUS sends the User to be written. By agreeing to these Terms of use, the User agrees that the greater part of the communications HELLO HAUS will be electronic. HELLO HAUS will contact the User via e-mail. The User agrees to this electronic means of communication and acknowledges that all notices, information and other communications that HELLO HAUS sends to you electronically meet the legal requirements of being written.

For any query or problem, complaint or claim, in connection with the Website, the User may contact with HELLO HAUS by sending an e-mail to the following address contacto@holahausinmobiliaria.es.

12. JURISDICTION AND APPLICABLE LAW

The operation and use of the Website, as well as the present Conditions of use are governed by Spanish law. To the extent permitted by law, HELLO HAUS and the User, expressly waiving any other jurisdiction that may correspond to them, agree to submit to the jurisdiction of the Courts and Tribunals of Madrid (Spain).

In compliance with the provisions of Directive 2013/11/EU of the European Parliament and of the Council of 21 may 2013 on alternative dispute resolution in consumer protection, and Regulation 524/2013 of the european Parliament and of the Council of 21 may 2013 on online dispute resolution in consumer, we inform all Users that they may carry out their claims in the matter of consumption through the online platform on online dispute resolution which may be accessed through the following link http://ec.europa.eu/consumers/odr/.